Starter coaching
Your idea deserves a launch that puts it in the spotlight.
The first weeks and months of starting a business can bring a lot at once. You have questions, hear plenty of answers and find even more advice online. At the same time, you are eager to get your product or service to market. That drive matters, but enthusiasm alone does not make a plan realistic.
I help you keep perspective. Sometimes I am the person who pushes back and asks the difficult questions. When you are on the right track, I will tell you that too. Together, we look at the decisions, actions and systems that can help you get started or position your product or service more effectively.
If you are only looking for good news and reassurance, I am not the right mentor or coach for you. You can expect an honest view, even when it means adjusting the plan.
Why work with me
Different businesses, the same question underneath.
I have worked with very different businesses, from small companies to large international organisations. Their challenges varied, but many came down to the same question: how do you reach the right customers and give them a good experience from first contact through to after-sales? I have helped businesses improve lead capture and follow-up, strengthen customer journeys, get more from upselling and after-sales, and make customer service more efficient.
I have also helped companies take a closer look at their product ranges. We looked at what was selling well, what could be improved and what could make room for something new. That work sometimes led to improvements to existing products and sometimes to new products or services.
I have also simplified and modernised processes that had become outdated. That is why I look beyond the strategy on paper to the systems and day-to-day work that support it. The aim is to position your offer more effectively and create more room for strong customer relationships.
How we work together
01
We Think
We look at your idea, your offer and the customers you want to reach.
02
We Create
We shape a commercial approach that fits your product or service.
03
We Deliver
We make the next steps clear and help you build ways of working that support strong customer relationships.
A strong start begins with the right decisions.
Whether you are starting a business or looking to position an existing product or service more effectively, I will think it through with you. We look at what is working, what could be better and what steps to take next. Let's see how we can complement each other.
sebastien@thinkbulb.eu