Products
Tools I built because clients kept running into the same problems.
Every product here started the same way: a problem I saw again and again, and no tool that solved it properly. So I built one.
01
Sales Intelligence
Know who you're talking to before you pick up the phone. Sales Intelligence brings together what you know about your customers and prospects, so your team can see who's ready to buy, who needs attention and where the opportunities are.
Ask for a demo02
Smart Lead Capture
Leads come in through your website, your socials, your events and your showroom, and a lot of them get lost along the way. Smart Lead Capture collects every lead in one place, qualifies it and sends it straight to the right person, so nothing slips through.
Ask for a demo03
Close the Loop
Marketing generates leads, sales works them, and nobody knows what really happened in between. Close the Loop connects your sales platform from first contact to final result, so you can finally see which campaigns bring in business and which only cost money.
Ask for a demo04
Telephony
The phone is still where many deals are won or lost. Our telephony solution connects every call to your CRM, so conversations are logged, missed calls get followed up and your team has the full picture before they dial.
It also measures how your sales representatives actually perform on the phone and turns that into clear, actionable data. You see where each person stands, what to coach on and how they improve over time.
Ask for a demo05
Mystery Shopping and customer experience
See your business the way your customers see it. We follow the full customer lifecycle like a real customer would: the first search online, the visit, the phone call, the sales conversation and the service afterwards.
Along the way we test your user experience, run A/B tests on the moments that matter and gather public feedback from real people, in Dutch, French and English. You get an honest picture of your customer experience, and a clear list of what to fix first.
Curious which tool fits your business?
Send me a mail and I'll show you how it works.
sebastien@thinkbulb.eu